Will I receive the item or ID immediately after making the payment?
Answer: The time frame depends on the seller. If the seller does not confirm the order within 3 hours, you can cancel the order immediately.

What is the refund or return policy?
Answer: In case the seller cancels the order, we will refund the full amount you paid.

Refund policy in case the item does not meet the requirements or is damaged.
Answer: Our inspection team will verify whether the item matches the seller's description. If it does not match the description or agreement, we will cancel the order and refund the buyer.

How many times can I withdraw money?
Answer: Once. If you wish to change the amount, please contact us via our Line account.

What is the maximum amount that can be withdrawn in a day?
Answer: There is no limit.

Where can I check my sales?
Answer: Click on Profile > Account Details > Click on Finance.

Are there any fees for listing items?
Answer: No, there are none.

Are there any withdrawal fees?
Answer: No, there are none.

How are the fees calculated?